At Paula C Whitfield LTD, trading as Lose Weight Be Happy, Ambiance Hypnotherapy and Ambiance Training Institute, we take your privacy seriously and are committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What Data We Collect
We may collect and process the following types of personal information:
- Name, email address, phone number, and other contact details.
- Information you provide when making an enquiry, booking a service, or signing up for updates.
- Technical data such as IP address, browser type, and website usage (through cookies and analytics).
How We Use Your Data
Your personal data will only be used for:
- Responding to enquiries and providing requested services.
- Managing appointments and communications.
- Sending updates, newsletters, or marketing (only if you have consented).
- Meeting legal and regulatory obligations.
Legal Basis for Processing
We process your data on the following bases:
- Consent (where you have opted in to marketing communications).
- Contract (to provide services you request).
- Legitimate interest (to improve services and website performance).
- Legal obligation (where required by law).
Data Sharing and Storage
We will never sell your personal information. Your data may be shared with trusted third-party service providers (such as payment processors or IT support) only where necessary to deliver our services. All third parties are required to keep your data secure.
Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal data.
- Withdraw consent for marketing communications at any time.
- Restrict or object to certain processing activities.
- Request data portability.
To exercise these rights, please contact us using the details below.
Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements.
Contact Us
If you have any questions about this GDPR statement or how we handle your data, please contact:
www.paulacwhitfield.com
Email: info@paulacwhitfield.com
Phone: 07936342484
If you are not satisfied with how we handle your data, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
